Shipping Policy
Majestic Creations Shipping Policy
Shipping Policy
Thank you for visiting and shopping at Majestic Creations. A family business located in South Wales and governed by the laws of England and Wales with company number 13109024. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time – All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends & holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method estimated delivery time Shipment cost:
UK Shipping Only:
Royal Mail – Standard 2nd Class Delivery 3-5 business days – Free for all UK standard orders. Paid for by majestic Creations. If Royal Mail are on strike or there is significant delays with this service we will use Evri tracked service.
Shipping Upgrades are available at checkout – Everi 1-2 business days – £5.00 Additional Fee, chargeable to the customer.
For orders over £80 we ship free using DPD Local fully tracked service
USA Shipping Only:
Evri – Standard International Delivery 3-11 business days – £7.50 Shipping Charge. Tracked service.
No upgrade options available.
Majestic Creations is not liable for any shipping delays that may occur.
Zone 1 Shipping Only:
Countries Included – South Africa, Cyprus, India, Singapore, Belgium, Croatia, Denmark, France, Germany, Ireland, Isle of Man, Italy, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland.
Evri – Standard International Delivery 3-11 business days – £7.50 Shipping Charge. Tracked service.
No upgrade options available.
Majestic Creations is not liable for any shipping delays that may occur.
Zone 2 Shipping Only:
Countries Included – Anywhere not listed above.
Evri – Standard International Delivery 3-11 business days – £7.50 Shipping Charge. Tracked Service.
No upgrade options available.
Majestic Creations is not liable for any shipping delays that may occur.
Delivery delays can occasionally occur. Majestic Creations does not accept responsibility for delays.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) if applicable. We use a standard shipping service. The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Majestic Creations is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Majestic Creations is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact us and we will contact the shipment carrier to file a claim on your behalf. In exceptional circumstances a refund may be issued by Majestic Creations.
Please save all packaging materials and damaged goods before filing a claim. We cannot process any claims without pictures of the damage.
If you have any questions regarding our shipping policy please send your queries to Info@MajesticCreationsUK.com